Bowens two-year warranty.
All Bowens electrical products are covered by a two year warranty against any faulty design, materials and workmanship.
If a product does not work on arrival, or up to a maximum period of four weeks from the date of purchase, it should be returned to the dealer/retail outlet from where is was purchased for exchange (if available). If the faulty unit was part of a kit, the dealer/retailer may choose to only replace the unit and not the entire kit. Alternatively the dealer may offer to repair the unit as soon as possible at no charge.
If neither an exchange or repair is possible for the faulty unit, then a full refund may be made.
If a warranty fault occurs after the initial four week period (and within the max two year warranty period), then the unit should be returned to the dealer, who will arrange to repair the unit as soon as posible, at no charge.
This warranty does not apply to consumable items such as flash tubes, modelling lamps, fuses or consumable type batteries.
Should a unit be returned at any time within the two year warranty period, and it is judged to have experienced any of the following; Failure to follow working instructions correctly, Accidental or wilful damage, Misuse, Alteration or repair by a non authorised Bowens service/repair centre, then the warranty will be deemed invalid and any repairs required will be payable by the owner.
The cost of any repairs should be notified to the owner, by the dealer, in advance of undertaking any work that may be required.
No warranty repairs can be undertaken to any units without proof of purchase.
All warranty repairs or returns must be conducted with the dealer from where the product was purchased.
Other terms and conditions may be applicable in specific countries, if stated by the dealer at the time of purchase.
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